Drummond House Plans.com – A Firm That Listens to its Customers

You may think that there’s nothing easier than selling pre-designed, ready-to-build stock plans, without any modification or customization?  However, being part of the customer service team, I can guarantee you that our sales and after sales services at www.DrummondHousePlans.com go way beyond selling and shipping house plans!
 
We take great care to meet the needs of our customers, as testifies this letter received by one of our customers (click here).

In our 2009 Drummond House Plans Calendar, we published a beautiful picture of a new house construction that was built by the same customer.  His new construction project is house plan #3418, a very popular home model among our Split-Level and Multi-Level Home Design Collection.

At Drummond House Plans, FLEXIBILITY is one of our privileged values!

Written by Jessica Langlois View all posts by this author →

Fidèle a mon poste chez Dessins Drummond depuis plus de 10 ans, j'ai toujours la même passion, c'est-à-dire, le souci de bien accompagner le client dans sa démarche et ce, peu importe laquelle. J'ai à cœur le questionnement de nos clients et je me fais un plaisir de les assister dans leur projet. La construction d'une maison est souvent le projet d'une vie et requière plusieurs étapes et je souhaite que nos clients se sentent à l'aise de nous demander assistance. Leurs interrogations et questions sont importantes à nos yeux et nécessaires! Le support et un service à la clientèle de qualité étant de plus en plus rare de nos jours, je suis fière de dire que ce n'est pas le cas chez nous!

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