Jessica Langlois has been a Customer Service Representative at Drummond House Plans for more than 20 years. Over the years, she has assisted thousands of clients with construction, renovation, and house plan modification projects, helping make their experience simpler, more reassuring, and more enjoyable.Known for her attentiveness, availability, and warm approach, Jessica understands the questions and concerns that come with planning a residential project. Through her articles, she shares her hands-on experience and practical advice to help homeowners better understand the different stages of their projects and make informed decisions.